|
The restaurants of years past were organized so that guests came to the restaurant, dined, paid their check and left hopefully with good food and good service. With the introduction of the so called fast food industry the concept changed slightly with the "quick meal". People were ready to stand in line and order their "quick meal", eat and run back to work. Today the restaurant owner has to make decisions on setting up a take out counter for orders called in previously. These orders have to be packed accurately with all the proper condiments and maintain the food good and hot for the customer. These are sales that are earned without the customer sitting at a table dining. Some restaurants have designated parking spots for the takeout orders to make the service better. The owner, keeping this in mind, realizes that this is a hospitality business and service at the pickup is as important as service in the dining room. The person in charge of the takeout section should be pleasant and willing to assist a patron to help carry out any large orders. Offering good service and good food means repeat orders for the restaurant. Sales are always welcomed no matter from where.
The family today prefers early meals prepared quickly at the takeout counter. The dual parents working, kids in daycare, helps out with calling an order in and picking it up. This all goes hand in hand with the lifestyles of the working family today. The restaurant owner should be able to have a menu that is quick and efficient for these take out orders. The customers will be pleased that they did not have to wait, and meanwhile getting good food at the same time.
|
