Key Figures for Measuring Staff Costs

-Total cost of labor - wages plus all on-costs. Some are not paid at the same time as wages, but are still a part of the weekly cost such as workers compensation premiums. Some payroll packages will not produce all these figures.

-Labor cost per hour: how much is it costing for each hour you are open?

-Fixed and variable wage costs: the staff you must have, and those you can call in as needed. For a large business, a flexible and permanent workforce gives the greatest productivity, but it needs work to create the structure. The old days of turning on and off the supply of workers, like a tap, are almost over.

-Number of hours worked: total hours, and measured by department.

-Number of staff: full-time, part-time and casual/hourly staff. Generally, we want fewer people working more hours -- what's your ideal?

-Value of accrued annual leave: the cost that's 'waiting in the wings'.

-Roster Costeris an excellent way to work out in advance the cost of the weekly wage bill - it should be completed before the schedule is placed on display.

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